WHY DO YOU NEED TYPING SERVICES?
Your time is valuable. Let My Other Office help you manage your time, and focus on your priorities. We offer affordable, competitive pricing, quick turnover rates, and we always meet your deadlines.
THE MY OTHER OFFICE DIFFERENCE
There are many companies in the transcribe service industry. And, My Other Office remains one of the leading transcription companies in Canada. We offer superior service, and exceptional quality for every client.
What makes us stand apart from the rest? Here are a few of the reasons why you should choose us.
ON-TIME DELIVERY: My Other Office delivers transcripts on time. During our consultation, we’ll agree on a schedule, and a delivery time that’s best for you. And, we stick to this schedule no matter what.
QUICK TURNAROUND: We know you’re busy. That’s why our team works fast and efficiently. Do you have a tight deadline to meet? No problem. We can accommodate you and meet most deadlines, even if they’re last minute.
QUALITY & ACCURACY: We maintain high standards. We value quality, accuracy, and mistake-free transcripts—no matter how large or complex the transcript is. And, our margin for error is very low.
SECURITY, PRIVACY & CONFIDENTIALITY: Security is our number one priority. We are HIPPA compliant, and all our data is encrypted. Our typing services are never outsourced. Our server is located in Canada, and data never leaves the country.
ABOUT OUR TRANSCRIPTIONISTS
My Other Office hires highly qualified transcriptionists. Each transcriptionist has a minimum of 5-years experience, and must go through our in-depth hiring process. My Other Office carefully trains every typist, and ensures they meet our standards for quality.
Our team takes pride in their work. They pay attention to every detail, to ensure there are no mistakes. Accuracy is their main priority. Our typing service work efficiently, and manage their time well to meet deadlines. All our typists are located within Canada, and we don’t outsource any of our projects.
My Other Office has experience in several industries, including the medical, legal, and education fields. Our team has extensive knowledge of the language and terminology specific to your industry. We’ll ensure that your court proceedings, legal arbitration, clinical notes, and any other audio/video files will be accurately translated into a text document.
WHAT AREAS OF CANADA DO YOU SERVE?
We serve clients in Alberta (Calgary, Edmonton, Strathcona County), British Columbia (Vancouver, Surrey, Burnaby), Manitoba (Winnipeg), Brandon (Springfield), New Brunswick (Saint John, Moncton, Fredericton), Newfoundland and Labrador (St. John's, Conception Bay South, Mount Pearl), Nova Scotia (Halifax, Sydney, Lunenburg), Ontario (Toronto, Ottawa, Mississauga), Prince Edward Island (Charlottetown, Summerside, Stratford) Quebec (Montreal, Quebec City, Laval), and Saskatchewan (Saskatoon, Regina, Prince Albert)
OUR TRANSCRIPTION CLIENTS
We have an excellent reputation, and several repeat clients. Clients keep returning to My Other Office, because we deliver results. Our team services professionals in several industries.
- And more…
- Audio quality: poor quality audio will take longer to transcribe
- Turnaround time
- Length of audio
TOP 3 FACTORS THAT AFFECT TRANSCRIPTION COSTS
Our prices are competitive. Every project is carefully evaluated based on several factors, and we determine a price that’s fair for each client. Some audio files are easier to transcribe than others. Some projects take an extensive amount of time; whereas, other jobs are quick and easy to complete. Audio quality also varies from project-to-project.
THE TRANSCRIPTION PROCESS
1. INITIAL CONSULTATION
Clients contact us with their project details. My Other Office will schedule a phone meeting in order to discuss the specifics, and what accommodations you may require throughout the process. A preliminary, non-final quote will be issued.
2. CLIENTS SEND US AUDIO
Clients upload their Internet audio files via our secure, and confidential website. With just a couple of clicks, you can create a secure, FTP account—and upload your files easily and effortlessly. And, My Other Office will promptly return your audio files in an electronic version.
Once we’ve receive the audio, we’ll assess the quality, length, type, and any other relevant details relating to the transcription process. My Other Office will send you an accurate quote detailing the expected costs of the project.
3. TRANSCRIPTION BEGINS
Once the terms are decided, the transcribing of your audio files into text will begin. If you have a specific template or guidelines, we will follow them. The timeline for the project is based on its level of priority—which is determined when you place your order.
Our transcribing service is flexible. We offer various turnaround times, each with a specific rate.
4. TRANSCRIPTION PROOFREADING
We never issue a transcript without editing it first. Our transcriptionists have been carefully selected, and evaluated to ensure that their skills exceed the demands of the audio transcription services industry.
Accuracy and clarity are two of My Other Office’s core principles. We strive to maintain these priorities with every transcript we provide. Once a satisfactory level of proofreading has been achieved, the transcript is sent to our head editor for a final edit.
5. THE FINAL EDIT
Every transcript receives a final, rigorous editing job to eliminate any remaining mistakes. We check the grammar, spelling, formatting, and style of your transcript. The finished product receives the My Other Office “seal of approval,” and is prepared to send to you.
6. THE TRANSCRIPT IS SENT TO THE CLIENT
My Other Office sends our transcripts electronically. Additional costs will apply for postage, should you require a hard copy or CDs. We forward every transcript in a secure manner. We use our own Internal server—which is encrypted—in an effort to protect the security of our clients.
Once you receive the transcript, we give you the opportunity to assess its quality. If the customer is satisfied, the transcription contract is complete, and the payment process begins.
Contact us today and request a quote, personalized demo, or free trial. Our friendly and qualified team is ready to answer any questions you might have. We’re happy to provide additional information about our 100% HIPAA compliant transcription services process. My Other Office is here to assist you with your typing services!
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