TRANSCRIPTION SECURITY

Security is a critical part of our business. Transcription Canada takes security protocol seriously.  We provide reliable security that exceeds industry standards for transcription services and court reporting.

SECURE DATA TRANSFER

We ensure that all of your data remains confidential with our end-to-end 256-bit encrypted FTP / FTPS / SFTP dedicated cloud platform along with AES encryption.  We offer peace of mind when it comes to your data.

PERSONAL CLIENT ACCOUNT

Clients have their own personal secure account that is FTP 256-bit encrypted and they can easily and securely, transfer audio and video files.  All user accounts are password protected and only accessible with a user name and password, or by our personnel.

DATA ACCESS

Data access is restricted to those who are working on your speech to text services.  Data is not copied to a hard drive and data is sent directly through our server.

HIPAA COMPLIANT

Our transcription services are compliant with and ensure privacy through the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191 (HIPAA), the Protected Health Information (PHI), and the Personal Information Protection Electronic Documents Act – Canada (PIPEDA).

We are strictly against data collection and ensure that the information we are privy to remains confidential throughout the process.

CONFIDENTIALITY

All of our transcriptionists and court reporters, sign a binding confidentiality agreement.  We also will sign a confidentiality agreement with our clients.  

Our transcription services and court reporting process employs an authentication system for access to our servers.  Using a two-step authentication process makes it challenging to steal data remotely as an individual requires a physical and constantly changing authentication address to access the servers.

DATA USAGE, STORAGE, AND DISPOSAL CUSTOMER ACCESS

Our system supports multiple users, departments, and admin privileges. Access to data can be shared or restricted to certain users.

USER IDS

User IDs and passwords used to access a user’s account are encrypted at all times and we have a system to assist users to retrieve lost passwords.

getting started

Transcription Canada can work with you to meet your needs whether you require transcription services or court reporting. Simply upload a digital version of your recording to our server, and we take care of the rest. If you prefer, we can set up a secure personal account for file uploads.  Please visit Certified Court Reporting to obtain a quote for a court reporter, or court reporting services.

We have a proven track record for the ability to deliver what a client needs by a specified deadline, whether the turnaround time required is a few days or a few weeks.  We invite you to contact our audio and video transcription team with any questions you may have about our services, pricing or quality guarantee.

Want to learn how Transcription Canada’s ranscription services can help your business?  Call us today at 647-278-6672 ,        or email us at info@myotherofficeonline.com. 

our clients

focus group transcription
audio transcription services
research transcription
business transcription
legal transcription
academic transcription